Frequently Asked Questions

If you have a question that is not answered in this FAQ section, please contact us! We are willing to help inform any patient to the best of our ability. 

What should I expect at my first appointment?

Initial evaluations last 60 minutes. 

During the first 45-50 minutes:
We will ask you a series of questions to develop a comprehensive picture of you as an individual, your goals, and your current physical and functional impairment. Then, we will complete a physical examination looking at your range of motion, strength, and other physical attributes in order to establish an appropriate plan of care.  

During the last 10-15 minutes:
We will deliver a brief treatment or educational session to reduce your pain and plan your first full treatment session. We will also use this time to develop a treatment schedule with you and book any upcoming appointments. 

What will my subsequent appointments be like?

This depends on your personal needs and requests. Generally, treatment sessions will combine therapeutic exercise, manual therapy techniques, education on your condition, and occasionally modalities, such as ice packs, electrical stimulation, or ultrasound. 
However, if you are visiting us for one of our self-pay chronic pain treatment sessions, the manual therapy and relaxation techniques take up a larger portion of your treatment time.  All of our treatment sessions consist of 55 min, one-on-one appointments to ensure that you receive the quality of focused, individualized care you deserve in order to expedite recovery and offer a superior quality of care. 

What sets your clinic apart?

We place a strong emphasis on providing our patients with evidence-based treatments that have been scientifically proven to speed patient recovery and enhance individual quality of life. 

Current research indicates that stress and depression can impair the body’s natural healing mechanisms and even increase pain and inflammation. This is why we strive to provide our patients with a calming, spa-like atmosphere in order to facilitate relaxation and create an environment which our patients enjoy returning to. 

We are not interested in only treating patients when something goes wrong, but we also place an emphasis on preventing future injuries and treating the whole individual. This is why our self-pay option is so valuable for patients. Instead of relying on insurance alone to provide reimbursement for our patient, we offer affordable, self-pay rates to ensure our patients receive the treatment they deserve, on their terms, even when insurance coverage ends. Additionally, we provide all the paperwork necessary for our patients to submit to their insurance companies for out-of-network reimbursement whenever possible. 

What will my appointment cost?

We strive to be as transparent as possible with our billing while also allowing for a variety of payment methods. 

If you are using insurance to pay for your appointment, you will pay your deductible or co-insurance rate at the time of service. 

If you are a self-pay patient, we charge $130 for the initial evaluation, $125 for all subsequent visits. For our patients that choose to purchase patients in blocks of 5 appointments at a time, we charge $110 per appointment. 

There are many reasons a patient may take advantage of our self-pay services. Unfortunately, insurance companies are not always in agreement with current research. Though the science demonstrates that patients can often benefit from continued physical therapy, physical therapist guided personal training, preventative care services, early childhood developmental milestone programs, and chronic pain programs, these services are often not covered by insurance. Thus, we strive to provide the public with affordable access to a variety of services above and beyond what you get through standard insurance coverage, in order to empower the patient to receive the care they deserve.  

Do I have to have a physician’s referral to see a physical therapist?

No. You may make an appointment without a referral. If your insurance requires a referral for the services to be covered, a simple phone call to your physician can help you obtain a referral for physical therapy. With your approval, we can call your physician on your behalf to obtain a referral for physical therapy for you.

If you are a self-pay patient, you may come directly to our clinic and be treated. We will give you all of the paperwork necessary to submit the bill to your insurance.

I would prefer to see a female or male doctor. May I request one?

Absolutely! We welcome individuals from all cultures, faiths, and personal backgrounds. If a particular practitioner would make you more comfortable, we will be happy to book you with either a male or female doctor at your request.