Frequently Asked Questions
If you have a question that is not answered in this FAQ section, please contact us! We are willing to help inform any patient to the best of our ability.
What should I expect at my first appointment?
For Mothers:
At Oak Physical Therapy, we begin your journey with a 50-minute initial evaluation, tailored to understanding and nurturing your unique needs. For our cherished perinatal clients, this means a warm, in-depth conversation to paint a vivid picture of you – your individuality, your goals, and any physical challenges you're facing. Following this, a thorough physical assessment awaits, where we'll explore your range of motion, strength, and other key physical aspects. This is where we lay the foundation for a personalized care plan, just for you.
Should a pelvic examination be relevant to your care, we approach this with utmost sensitivity and care, scheduling it as per your comfort and preference, either during the initial or subsequent visits. Towards the end of our first session, expect a nurturing treatment or an enlightening educational snippet, all aimed at easing any discomfort and paving the way for your comprehensive treatment journey. Together, we'll also craft a future treatment schedule, ensuring every step aligns with your path to wellness.
For Babies:
For the littlest ones coming for infant appointments, we start with a gentle conversation about your pregnancy, labor, and infant's feeding journey. Then, with the softest touch, we assess your baby's primitive reflexes, developmental milestones, and physical capabilities. In these tender moments, we blend evaluation with playful treatments, stretches, and manual therapies to guide your baby towards their fullest potential.
At Oak PT, we believe in creating a stress-free, nurturing environment for both parents and babies. Every infant session is designed to be painless, focusing on comfort and care, ensuring a positive and reassuring experience for you and your little one.
What will my subsequent appointments be like?
Every session with us is a 50-minute, one-on-one appointment. This is our commitment to providing you with the focused, personalized care you so richly deserve. We believe in nurturing a relationship that accelerates your recovery and elevates the quality of care you receive. Here at Oak PT, it's not just about treatment; it's about crafting a healing experience that's as unique and special as you are.
What sets your clinic apart?
At Oak Physical Therapy, what truly sets us apart is our heartfelt commitment to holistic, personalized care. Founded by Dr. Brett N. Ashenfelter, DPT, we've cultivated a sanctuary where every treatment is a blend of expertise and empathy.
Our range of services, including Injury Rehabilitation and Expecting and New Mother Care, are tailored to meet the unique needs of each individual. We believe that healing is not just physical – it's a journey that encompasses your entire well-being.
What really distinguishes us is our one-to-one approach. Every session is an opportunity for personal attention, allowing us to forge a deeper understanding of your needs and goals. This connection enables us to create a treatment plan that's as unique as you are, ensuring that each visit moves you closer to your wellness objectives.
Moreover, our team is dedicated to staying abreast of the latest advancements in physical therapy. This commitment to continuous learning means we can offer innovative treatments and techniques, ensuring the highest quality of care.
In essence, at Oak PT, you're not just a patient; you're a valued member of a community where your health and well-being are our top priority.
What will my appointment cost?
At Oak Physical Therapy, clarity and flexibility in billing are cornerstones of how we operate. We proudly accept BCBS and Medicare, yet we understand that many of our patients prefer the self-pay route. For those choosing this path, our initial evaluation is $100, with each subsequent visit priced at $95.
The journey towards choosing self-pay can be driven by various factors. In an ideal world, insurance would align seamlessly with the latest in physical therapy research, but that's not always the case. Current evidence shows the remarkable benefits of continued physical therapy, personalized training guided by a physical therapist, services aimed at preventing future issues, programs for early childhood development, and chronic pain management. Unfortunately, these essential services may not always be covered by insurance.
This is where we step in. Our mission is to offer accessible, affordable care that transcends the limitations of standard insurance coverage. We believe in empowering you to access the care you need and deserve, providing services that not only meet but exceed your expectations. It's not just about treatment; it's about enhancing your overall well-being with comprehensive, evidence-based care.
At Oak Physical Therapy, we understand that healthcare is a right, not a privilege. In line with this belief, we are committed to offering pro bono services to a select number of patients. If financial constraints are making it difficult for you or your loved ones to access the care you need, please don't hesitate to reach out to us. We are more than willing to discuss your individual situation and work towards a solution that ensures you receive the compassionate, quality care you deserve. Your health and well-being are our top priorities, and we're here to support you in every way we can.
Do I have to have a physician’s referral to see a physical therapist?
At Oak Physical Therapy, we believe in making your path to wellness as smooth as possible. You are welcome to schedule an appointment with us directly, without the need for a referral. However, if your insurance policy requires a referral for coverage, please make a quick call to your primary care physician and ask that a referral be faxed to us at (603) 600-4339. Should you need it, we're more than happy to facilitate this process by contacting your physician on your behalf, always with your consent.
For our self-pay patients, we embrace your decision with open arms. You can directly book an appointment and start your journey towards recovery with us. Rest assured, we'll provide you with all the necessary paperwork to facilitate any insurance claims you wish to pursue. At Oak Physical Therapy, your health and ease are our top priorities.